Taking staff and visitor satisfaction to a new level with Digital Twin

Process Genius optimises the use of real estate and premises with 3D Digital Twin.

Challenge

The use of office space was not a high-priority issue before the pandemic. With the pandemic, workplace hygiene, safety distances and comfort became essential. There are many ideas for potential life-enhancing features, but it’s hard to find the right people to implement them. Optimising the use of premises would be improved by, for example, having maps of premises and advance visibility of office space reservations.

Solution

The Genius Core™ platform can be built with exactly the features you want. The platform, or route planner, is a 3D digital twin of a real-world office, which allows you to see how your offices are being used in real time, 24/7. Optimisation is not just limited to employees, but also takes visitors into account. The user experience starts before you arrive at the premises. The route guide provides a visual indication of free parking and the nearest bus stops. In addition, information on the location and security of the various facilities is also displayed.

Key outcomes

The guide has taken staff and visitor satisfaction to a new level. There are plenty of employees and facilities, but finding free space has never been easier. All available office space and meeting rooms are visible at a glance, and moving between floors is easy. The platform also provides information on operating conditions and maintenance, making it easy to maintain workplace hygiene and quickly repair any broken equipment. Cooperation with Process Genius will continue and the route guide will be continuously developed. Next, we are working on a feature that will make it easier to share information, and we intend to use location services more extensively.