The purpose of this privacy statement is to describe as transparently as possible how we process your personal data in connection with Process Genius. If something remains unclear, or if you have any questions as the registered person, please contact us by e-mail at janne.pekkala@processgenius.fi

We may update this privacy statement due to changes in our processing procedures or applicable legislation. You can always find the up-to-date privacy statement on our website.

Who are we?

Process Genius Oy
Business ID: 2426953-0
Torikatu 19 B, 80100 Joensuu
janne.pekkala@processgenius.fi

Why do we process your personal data?

When you visit our website:

When you visit our website, we automatically process and store server log file information, such as your IP address, various timestamps, and other information about the device you are using.

We first use this information to provide access to our website and to analyze, report and improve the quality of our website. For example, different web browsers display websites in different ways. Therefore, we process information about the browser you are using to ensure that the webpage is displayed to you correctly. In addition to this, we use this information to diagnose potential technical issues on the website. For example, if your browser attempts to contact our website and fails to do so, we will investigate what causes this error and try to fix it.

Data retention period:  1 year.

Legal basis for processing: Legitimate interest

When you contact us:

We will naturally process your personal data, such as your email address and name, and the content of the message you send, when you contact us or request a quote from us. We process this information to answer your questions, and for customer relationship management purposes.

Data retention period: From the contact form, the data is sent to the contact person’s e-mail. Contacts will be retained for one year. If the contact results in a customer relationship, the data is stored in a customer relationship management system.

Legal basis for processing: Legitimate interest

How do we keep your data safe?

We do our best to keep all your data secure. We have implemented appropriate technical and organizational measures to protect your data from accidental or unlawful destruction, loss, alteration, unauthorized transfer, disclosure or access.

Do we share your information with third parties?

We use service providers to assist in processing personal data. We have entered into contractual arrangements with these companies to ensure that they process personal data only on our behalf. The following third parties will be used in connection with the processing of your data:

Service provider	Purpose	Location
WPEngine, Inc.	provides us with servers to store your personal data	Finland

In addition to these, we use Google Analytics to analyze our websites. Certain information about your use of the site, such as your IP address, is transmitted to Google, which stores it on its own servers. Learn more about Google’s processing of personal data here: http://www.google.com/policies/privacy/

We also use third-party payment service providers to process order payments. In connection with your payment, they process your personal data in accordance with their own privacy policies.

What rights do you have as a registered person?

According to the General Data Protection Regulation, you have certain rights regarding the processing of your data:

Right to access your data:

You have the right at any time to request confirmation as to whether or not we are processing your data. If we process your data, you have the right to access and obtain a copy of your data.

Right to correct your data:

If you believe that the data that we hold is inaccurate or out of date, you may contact us and ask us to correct the data.

Right to be forgotten:

You have the right to ask us to delete your data, and we will comply with the request, unless we have a legal obligation to retain the data or if we have other valid reasons to retain it. For example, if we need some information to confirm a transaction or we are defending or preparing for a legal claim.

Right to restrict processing:

In certain circumstances, you have the right to ask us to suspend the processing of your data, for example, if you need your data to initiate, enforce or defend legal actions and you would like us not to delete such data in accordance with our retention periods.

Right to transfer your data:

You have the right to have certain parts of your data in a commonly used, machine-readable format so that you can transfer it to another company.

Right to object to processing:

In certain circumstances, you also have the right to object to the processing of your data, and we will terminate all processing, except when we believe we have valid reasons to continue processing. You can also object at any time to the processing we do for direct marketing.

Right to lodge a complaint:

If you feel that your data protection rights have been violated, you always have the right to lodge a complaint with the supervisory authority at www.tietosuoja.fi

Questions?

If you have any questions or information regarding this privacy statement or your rights as a registered person, please contact us at janne.pekkala@processgenius.fi